Contact
We’re here to help
Questions about a set, your order, signing in or your family photos? Get in touch and we’ll help you sort it out.
Email us
The best way to reach us about orders, access or anything else. Our address is hello@flashcardsarabia.com.
If it’s about an order, include your order number (it starts with FC-).
Prefer to chat? Send us a message and we’ll reply during support hours.
Our WhatsApp number is +971 4 229 0966.
Support hours
Monday–Friday, 9am–6pm (GST)
We reply within one working day. Send us a message any time, and we’ll pick it up during these hours.
Privacy requests
To access, correct or delete your personal data, write to our privacy address, privacy@flashcardsarabia.com. You can also delete family photos yourself any time in My family.
Quick answers
You might not need to wait for us at all.
- Can’t find your flashcards?Sign in with the email address you used at checkout — your sets are in My flashcards.Sign in
- Want a refund?Ask within 14 days of buying and we’ll refund the whole order, no questions asked.Refund policy
- No sound?Check the volume and silent switch first. Family names use your device’s own voice: here’s how to add one.Audio help
- Questions about photos?How family photos are stored, who can see them, and how to delete them.Photo privacy
Business details
- Service
- Flashcards Arabia
- Operated by
- Softest
- Based in
- Dubai, United Arab Emirates
- VAT TRN
- 100259315800001
- +971 4 229 0966 (opens WhatsApp)